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FIND HELP

Ayuda | 寻求帮助

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Call

(650) 347-3648

If you are in need of food, medical services, shelter, or any of our counseling or referral services, please contact our client service department at the number above to schedule an appointment.
 
Do you need Financial Assistance? Click here to Apply.

Visit

Food Hours
Monday – Friday
9 am – 4 pm
Thursday
9 am – 12 pm

View our coverage area, types of assistance and more.

FIND HELP

Llámenos

(650) 347-3648

Si necesita alimentos, servicios médicos, de cualquiera de nuestra consejería, o servicios de referencia por favor contacte nuestro departamento de servicio al cliente al número que aparece arriba y haga una cita.

Necesita ayuda Financiera? Haga Click aquí para Aplicar.

Visítanos

Distribución de Alimentos
Lunes – Viernes
9 am – 4 pm
Jueves 9 am – 12 pm

Vea nuestra área de cobertura, tipos de asistencia y más.

ENCONTRAR AYUDA

电话

(650) 347-3648

如果您需要食物,医疗服务,住所,任何咨询或转介服务
请通过以上号码联系我们的客户服务部门安排预约
 
您需要经济补助吗?点击这里申请

地址

食物供应时间
星期一至五
上午9点至下午4点
星期四
上午9点至下午12点

查看我们的服务范围,援助项目等
寻求帮助

Careers

Samaritan House leads the fight against poverty in San Mateo County by providing a full range of essential services, taking a personal approach and serving as a centralized resource for clients and partners alike.

Our dedicated staff and volunteers are at the heart of everything we achieve.

We believe in:

  • Providing our team with supportive work environments and opportunities for development
  • Offering excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and excellent work ethics who love working with people of diverse backgrounds
  • Cultivating a caring, compassionate community dedicated to helping our neighbors in-need reach self-reliance

Administration

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.

Client Services and Programs

Under the direct supervision of the Associate Director of Client Services, this position is responsible for providing daily administrative support and intake services to our clients/constituents. The provision of excellent customer service in all aspects of the job is highly emphasized in this position. The majority of our constituents are Spanish speaking people therefore all services for this position must be delivered in both Spanish and English with excellent proficiency. This position will manage all reception functions, all general front office functions and assigned intake functions for client services. The Client Services Administrative Coordinator must ensure all services are delivered in an efficient and timely manner in accordance with our Agency’s values. As the first point of contact for our clients, this position will ensure a safe, organized, compassionate and welcoming atmosphere for our Client Services Reception area. As assigned this position will be assigned duties offsite for program support or other programmatic work within the dept. During the Holiday Season while the Holiday Program is active this position is expected to provide support as assigned by the Associate Director of Client Services. This position is expected to maintain high level of flexibility with scheduling to include occasional hours during early morning, evenings, weekends, and holidays. The ability to travel between sites in San Mateo County is needed for this position. Please note our preferred and in some cases required qualifications for this position:
 
Education and certifications 
  • AA Degree in social or human services or related field preferred. Related experience may substitute for  educational requirements.
Experience:
  • Two years working in an administrative or customer service role in a non-profit/human services program including high volume general reception and telephone call management.
Knowledge, Skills and Abilities:
  • Bilingual and Bicultural English/Spanish candidate required. Experienced with how to communicate, speak, read, translate in both English and Spanish.
  • Excellent computer proficiency: experienced with all programs in Microsoft Office Suite and Windows-based operating systems; ability to learn new computer databases. Familiarity with HMIS, Clarity, SalesForce and related data entry is highly desirable.
  • Strong administrative, adaptive, multi-tasking and organizational skills. Strong attention to detail and ability to produce excellent and timely quality work is required. Ability to successfully manage time, prioritize work, and alter priorities in a fast paced and ever-changing work environment.
  • Clear understanding of professional boundaries with high-risk clients and other agency constituents under all circumstances as well as the ability to ensure and maintain confidentiality in all aspects of work
  • Excellent interpersonal and emotional intelligence skills required. Must be able to regularly interact effectively, compassionately and empathically with all constituents of diverse back- grounds and in various states of tension. Must be able to maintain positive relationships with constituents.
  • Ability to maintain professionalism and deliver excellent client service under all circumstances. Must be able to engage, maintain and build relationships with new and current constituents. Ability to work independently and with teams.
For more information, please click here Administrative Coordinator - Client Services

Free Health Care Clinics

Under the general supervision of the Associate Director of Behavioral Health Care, the Behavioral Health Care
Clinician is responsible for delivering mental health care within the clinic and for organizing referrals to clinically indicated services outside the clinic. The Clinician may provide evidence-based treatments or work with other mental health providers when such treatment is indicated. Position will provide supervision hours to Mental Health Care Interns therefore candidate must be fully licensed to provide psychotherapy in the State of California (LMFT, LPPC or LCSW). This position will function as a provider to deliver mental health services and will refer to partner agencies when needed. All services to be delivered in both English and Spanish as needed. This position will assist the Associate Director in leading mental health efforts in the Agency.

Please note our preferred and in some cases required qualifications for this position:

Preferred requirements include but are not limited to:

  • Education: Masters in Behavioral Sciences, Counseling Psychology or related field.
  • Experience: Minimum three years’ experience in the following:
    • Mental health counselor or related field;
    • Screening, assessment and treatment planning for mental health disorders;
    • Non-Profit experience working with underserved and transient populations;
    • Working with patients who have co-occurring mental health trauma, and physical problems;
    • Practice evidenced based psychotherapy e.g.: cognitive behavioral therapy (CBT), mindfulness based therapy (MCBT), acceptance and commitment therapy (ACT), motivational interviewing
      (MI), etc.
    • Minimum two years post-licensing experience required
  • Certifications and Licenses: Independently licensed in the State of California
    • Certifications include:
      • Licensed Mental Health Counselor
      • Licensed Marriage and Family Therapist (LMFT)
      • Licensed Clinical Social Worker (LCSW)
      • Licensed Psychologist

Attributes:

  • Strong initiative and ability to work independently and collaboratively in an ever-changing environment and team setting or under ambiguous circumstances.
  • Strong attention to detail and ability to ensure compliance with agency, local, state, federal and industry regulations.
  • Ability to work within deadlines and ensure all administrative duties related to this position are completed in a timely fashion and with little to no error.
  • Ability to thrive and enjoy working in a fast-paced dynamic work environment with confidence, resilience, flexibility and a good sense of humor.
  • Ability to create a supportive working environment and to create meaningful work experiences for our constituents while maintaining appropriate and professional boundaries.
  • Excellent interpersonal skills- Must be able to build and maintain excellent relationships with all Samaritan House constituents including but not limited to clients, staff and volunteers.

Clinical Skills:

  • Must be able to engage patients in a therapeutic relationship and work with them remotely or in person.
  • Exemplary communication skills are required as well as be bilingual English and Spanish.
  • Excellent working knowledge of differential diagnosis of mental health disorders.
  • Excellent working knowledge of evidence based psychosocial treatments for mental health disorders.
  • Knowledgeable with psychopharmacology for mental health disorders that is within appropriate scope of practice for type of provider filling role.
  • Ability to provide supervision to student interns.

For more information, please click here Behavioral Health Care Clinician- LMFT

The diabetes care and education specialist (DCES) delivers comprehensive and seamless services that bridge the gap and integrate clinical and self-management aspects of diabetes and cardiometabolic care. The DCES is an integral part of the interprofessional team and provides collaborative, comprehensive and person-centered care, and education conducive to behavior change and improved quality of life across the lifespan. The DCES supports and advocates for people affected by diabetes to optimize quality care. The DCES promotes self-management to achieve individualized behavioral and treatment goals that reduce risks and optimize health outcomes. This position may have three collaborative positions providing oversight toward the success of this role- the Medical Director and two Associate Medical Directors. This position is grant funded.

Please note our preferred and in some cases required qualifications for this position:

Preferred Education, Licenses and certifications to be presented at time of hire –

  • Bachelor of Science in Nursing, Dietetics/Nutrition/Pharmacy
  • Licensed Dietitian in California
  • Certified Diabetes Educator

Preferred Experience- Minimum 1 year of experience in the following:

  • Diabetes self-management education and support experience preferred
  • Working knowledge of Diabetes Technology

Other Skills and Expertise –

  • Bilingual and Bicultural English and Spanish required.
  • Excellent professional written and verbal communication skills.
  • Strong emotional intelligence skills.
  • Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations. Demonstrated knowledge of Samaritan House’s target service population is helpful.

For more information, please click here Diabetes Educator

Food Services

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.

Shelter Services

Under the supervision of the Shelter Operations Manager, the Agency’s Housing Liaison will engage community landlords/ property owners as effective partners to assist clients in obtaining housing. This position will preserve and expand the quality and quantity of available affordable permanent housing options for people facing homelessness as well as increase opportunities for formerly homeless individuals and families to maintain housing by providing communication and mediation between owners/landlords, tenants/applicants, and social service agencies as needed to remove barriers to maintaining housing. Hard Copy and Digital Files, client records, data entry, data management and reporting will be closely monitored and maintained. This position is responsible for ensuring that outcomes and reporting required and promised to funders is completed in a timely basis. This position will monitor the progress of the program to ensure compliance. Position requires excellent customer services delivery when interacting with our clients as well as internal and external partners. Bilingual proficiency in English and Spanish is very helpful. Position requires an individual who can exercise excellent professionalism, compassion and maintain tight professional boundaries with all constituents.
While employees may be assigned a specific job site and shift, all final candidates must be able to work in all Shelter Service Location Sites (San Mateo, South San Francisco, Redwood City) and have the flexibility to work Day, Swing, Grave shifts as needed in a 24/7 Operation.
This position is grant funded and will exist as long as the grant sustaining this position is supported.

Please note our preferred and in some cases required qualifications for this position:
REQUIRED Education, Licenses and certifications to be presented at time of hire–

  • Preferred 4 your college degree in social services, human services or related field

REQUIRED Experience- Minimum 2 years of experience in the following:

  • Direct Landlord Liaison / Housing locator work or related experience
  • Experience working Property managers, landlords or real estate agents
  • Experience working with vulnerable populations including homeless populations
  • Experience with property leasing processes
  • Preferred knowledge in public relations, sales and/or marketing
  • Prior experience in housing location work, social services work, program development and homeless programming work
  • Previous experience with Public Relations, Sales, Marketing and/or Real Estate is helpful

For more information, please click here Shelter Service Housing Liaison

Under the general supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House’s Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency’s Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+room non- congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Early Morning, Day, Afternoon, Evening, Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need. Please note our preferred and in some cases required qualifications for this position:
 
EDUCATION
  • AA in Non-Profit Administration, Human Services or related field
  • Minimum Education is GED or High School Diploma
EXPERIENCE – 1-2 years of experience in the following
  • Working in a congregate or non-congregate residential facility - Shelter Experience.
  • Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues.
  • Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness.
For more information, please click here Program Aide, Shelter Services

Worker Resource Center

The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!

We will post positions as they become available.

Ready to Apply?

Please submit an Employment Application to the address listed below. Alternatively, you can also email a copy of your cover letter, resume and employment application to [email protected]
Faxes should be sent to (650) 294 4336 and attention to the Vice President of Human Resources.

Samaritan House
Vice President of Human Resources
4031 Pacific Blvd.
San Mateo CA 94403

Samaritan House is an Equal Opportunity Employer