Careers
Samaritan House leads the fight against poverty in San Mateo County by providing a full range of essential services, taking a personal approach and serving as a centralized resource for clients and partners alike.
Our dedicated staff and volunteers are at the heart of everything we achieve.
We believe in:
- Providing our team with supportive work environments and opportunities for development
- Offering excellent opportunities for individuals with proven strong, creative, results-driven leadership skills and excellent work ethics who love working with people of diverse backgrounds
- Cultivating a caring, compassionate community dedicated to helping our neighbors in-need reach self-reliance
Administration
The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!
We will post positions as they become available.
Client Services and Programs
Under the general supervision of the Senior Director of Programs and Services this position will
coordinate the Guaranteed Income Program and engage in the direct delivery of client services for this
program. The Guaranteed Income Coordinator will also collaborate with other internal agency programs
or external community partners or assigned working groups for the provision of services and structuring
of the program in order to ensure client services are met. This position requires a candidate who is
Bilingual and Bicultural Spanish speaking to serve our large population of monolingual Spanish speaking
clients.
Preferred and Required skills for success of this position include but are not limited to the following. In
some cases, long term experience may substitute for Education.
Education and certifications
- Bachelor’s Degree in social work, psychology or related field.
Minimum 2 years' experience:
- Direct case management experience with clear understanding of principles and procedures of
case management work both in practice and administrative. - Working with public and other community or nonprofit organizations. Clear understanding of
the local community Samaritan House serves and the various services available to populations
experiencing economic challenges. - Engaging and collaborating with external agencies in the provision of client services.
- Managing clients experiencing various states of crisis including homelessness, addiction, mental
health challenges, victims of violence and trafficking.
Knowledge, Skills and Abilities:
- Bilingual and Bicultural Spanish speaker. Superior Bilingual communication skills with ability to read, write and speak in both English and Spanish.
- Excellent Crisis Management Skills
- Excellent organizational and time management skills. Ability and capacity to efficiently and successfully manage time in a very busy work environment with full work load. Ability to multi-task with ease and prioritize effectively. Excellent ability to work within and meet deadlines
For more information, please click here Guaranteed Income Coordinator
Free Health Care Clinics
Under the general supervision of the Associate Director of Behavioral Health Care, the Behavioral Health Care
Clinician is responsible for delivering mental health care within the clinic and for organizing referrals to clinically indicated services outside the clinic. The Clinician may provide evidence-based treatments or work with other mental health providers when such treatment is indicated. Position will provide supervision hours to Mental Health Care Interns therefore candidate must be fully licensed to provide psychotherapy in the State of California (LMFT, LPPC or LCSW). This position will function as a provider to deliver mental health services and will refer to partner agencies when needed. All services to be delivered in both English and Spanish as needed. This position will assist the Associate Director in leading mental health efforts in the Agency.
Please note our preferred and in some cases required qualifications for this position:
Preferred requirements include but are not limited to:
- Education: Masters in Behavioral Sciences, Counseling Psychology or related field.
- Experience: Minimum three years’ experience in the following:
- Mental health counselor or related field;
- Screening, assessment and treatment planning for mental health disorders;
- Non-Profit experience working with underserved and transient populations;
- Working with patients who have co-occurring mental health trauma, and physical problems;
- Practice evidenced based psychotherapy e.g.: cognitive behavioral therapy (CBT), mindfulness based therapy (MCBT), acceptance and commitment therapy (ACT), motivational interviewing
(MI), etc. - Minimum two years post-licensing experience required
- Certifications and Licenses: Independently licensed in the State of California
- Certifications include:
- Licensed Mental Health Counselor
- Licensed Marriage and Family Therapist (LMFT)
- Licensed Clinical Social Worker (LCSW)
- Licensed Psychologist
- Certifications include:
Attributes:
- Strong initiative and ability to work independently and collaboratively in an ever-changing environment and team setting or under ambiguous circumstances.
- Strong attention to detail and ability to ensure compliance with agency, local, state, federal and industry regulations.
- Ability to work within deadlines and ensure all administrative duties related to this position are completed in a timely fashion and with little to no error.
- Ability to thrive and enjoy working in a fast-paced dynamic work environment with confidence, resilience, flexibility and a good sense of humor.
- Ability to create a supportive working environment and to create meaningful work experiences for our constituents while maintaining appropriate and professional boundaries.
- Excellent interpersonal skills- Must be able to build and maintain excellent relationships with all Samaritan House constituents including but not limited to clients, staff and volunteers.
Clinical Skills:
- Must be able to engage patients in a therapeutic relationship and work with them remotely or in person.
- Exemplary communication skills are required as well as be bilingual English and Spanish.
- Excellent working knowledge of differential diagnosis of mental health disorders.
- Excellent working knowledge of evidence based psychosocial treatments for mental health disorders.
- Knowledgeable with psychopharmacology for mental health disorders that is within appropriate scope of practice for type of provider filling role.
- Ability to provide supervision to student interns.
For more information, please click here Behavioral Health Care Clinician- LMFT
The diabetes care and education specialist (DCES) delivers comprehensive and seamless services that bridge the gap and integrate clinical and self-management aspects of diabetes and cardiometabolic care. The DCES is an integral part of the interprofessional team and provides collaborative, comprehensive and person-centered care, and education conducive to behavior change and improved quality of life across the lifespan. The DCES supports and advocates for people affected by diabetes to optimize quality care. The DCES promotes self-management to achieve individualized behavioral and treatment goals that reduce risks and optimize health outcomes. This position may have three collaborative positions providing oversight toward the success of this role- the Medical Director and two Associate Medical Directors. This position is grant funded.
Please note our preferred and in some cases required qualifications for this position:
Preferred Education, Licenses and certifications to be presented at time of hire –
- Bachelor of Science in Nursing, Dietetics/Nutrition/Pharmacy
- Licensed Dietitian in California
- Certified Diabetes Educator
Preferred Experience- Minimum 1 year of experience in the following:
- Diabetes self-management education and support experience preferred
- Working knowledge of Diabetes Technology
Other Skills and Expertise –
- Bilingual and Bicultural English and Spanish required.
- Excellent professional written and verbal communication skills.
- Strong emotional intelligence skills.
- Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations. Demonstrated knowledge of Samaritan House’s target service population is helpful.
For more information, please click here Diabetes Educator
Food Services
Under the general supervision of the Director of Community and Food Services this position, in collaboration with the Food Services Kitchen Manager, will administer the overall operations of the Agency’s Food Services program. This position will administratively manage operations of a high-volume production and preparation food service program including supervision of assigned (non-cooking) staff, distribution, delivery and service of meals in accordance with established standards of nutrition, health, sanitation, any other food service regulating agencies, safety and CAL/OSHA compliance. Responsibilities include administrative tasks related to the food preparation process, including data entry, inventory control, food ordering, inventory documentation and maintenance of compliance records. This position will maintain relationships with partner agencies in support of Samaritan House’s food distribution efforts.
This role supports the Food Services Team. The Food Services Operations Manager must have a clear understanding of the general duties of any food service worker. The Food Services Operations Manager must be able to reliably commute between all Samaritan House Agency Facilities. This position will work within all federal, state, county, municipal, food services industry, agency and other local regulations and policies.
Please note our preferred and in some cases required qualifications for this position:
Education and certifications to be presented at time of hire–
- Associate’s Degree or Bachelors Degree in Food Services Management or related field. Extended experience may qualify in lieu of education.
- Food Handler Card Required and/or ServSafe Certificate
- Valid CA Driver License Class C
Experience- Minimum 4 year of experience in the following:
- Supervision of staff and volunteer teams
Working in Food Services Field including administrative oversight and supervision of large-scale production operations, sanitization and health standards, menu planning, bulk food purchasing, large quantity food preparation, food inventory administration, and operation of industrial food services equipment. - Understand administrative management of meal planning for needs of diverse populations and special dietary needs. Familiar with the Administrative needs of food service and needed documentation and compliance of all activities within.
- Nonprofit work experience preferred. Knowledge of social and economic problems pertaining to low-income, culturally diverse and underserved populations as it relates to food service.
- Administration of food service programs to populations that have experienced a variety of vulnerability and trauma issues in compassionate effective manner.
For more information, please click here
Duties –
- Operate agency vehicles (box trucks and vans). Drive, transport and deliver agency inventory and
equipment including but not limited to food, donations or other assigned items as scheduled to and from
various locations in the San Francisco Bay Area and Samaritan House facilities. - Operate Vehicles and Drive in compliance with all CA driving laws
- Transportation Coordinator Assistance
- Coordinate, collect, load and unload program donations as scheduled
- Assist Transportation Coordinator with Holiday Programs- Work with Executive Assistant and Volunteer
department for coordination of holiday program pickups or other special events. - Ensure efficient communications- Check emails, phones etc. Ensure appropriate communications with
Agency and destinations to ensure timely operations - Physically load and unload all inventory/donations/food to and from the vehicles for delivery
Qualifications:
- High School Diploma or GED
- Valid current California driver’s license
- 5 years’ experience with box trucks 10’, 16’, 18’
- Experience using truck loading and unloading devices including but not limited to hand dollies,
hydraulic pallet dollies, hydraulic lifts, hydraulic truck tailgate lifts.
For more information, please click here Driver
Shelter Services
Under the supervision of the Shelter Operations Manager, the Agency’s Housing Liaison will engage community landlords/ property owners as effective partners to assist clients in obtaining housing. This position will preserve and expand the quality and quantity of available affordable permanent housing options for people facing homelessness as well as increase opportunities for formerly homeless individuals and families to maintain housing by providing communication and mediation between owners/landlords, tenants/applicants, and social service agencies as needed to remove barriers to maintaining housing. Hard Copy and Digital Files, client records, data entry, data management and reporting will be closely monitored and maintained. This position is responsible for ensuring that outcomes and reporting required and promised to funders is completed in a timely basis. This position will monitor the progress of the program to ensure compliance. Position requires excellent customer services delivery when interacting with our clients as well as internal and external partners. Bilingual proficiency in English and Spanish is very helpful. Position requires an individual who can exercise excellent professionalism, compassion and maintain tight professional boundaries with all constituents.
While employees may be assigned a specific job site and shift, all final candidates must be able to work in all Shelter Service Location Sites (San Mateo, South San Francisco, Redwood City) and have the flexibility to work Day, Swing, Grave shifts as needed in a 24/7 Operation.
This position is grant funded and will exist as long as the grant sustaining this position is supported.
Please note our preferred and in some cases required qualifications for this position:
REQUIRED Education, Licenses and certifications to be presented at time of hire–
- Preferred 4 your college degree in social services, human services or related field
REQUIRED Experience- Minimum 2 years of experience in the following:
- Direct Landlord Liaison / Housing locator work or related experience
- Experience working Property managers, landlords or real estate agents
- Experience working with vulnerable populations including homeless populations
- Experience with property leasing processes
- Preferred knowledge in public relations, sales and/or marketing
- Prior experience in housing location work, social services work, program development and homeless programming work
- Previous experience with Public Relations, Sales, Marketing and/or Real Estate is helpful
For more information, please click here Shelter Service Housing Liaison
Under the supervision of the Shelter Services Operations Manager, all Shelter Resident Specialists (also known as Program Aides) regardless of status (Temporary to Regular; On Call to Full Time) coordinate the orderly operation of Samaritan House’s Shelter Services Sites and facilitate the delivery of quality services to clients. This position also works with vendors and community support services to support the Agency’s Shelter Services program needs and the needs of our clients. Samaritan House Shelter Services Program has three Shelter Sites- Safe Harbor Shelter located in South San Francisco, El Camino House located in San Mateo and Pacific Emergency Services located in Redwood City. Safe Harbor Shelter is a 90-bed congregate shelter for homeless adults. Pacific Emergency Services is a 70+ Room non-congregate Hotel Shelter Program. El Camino House is a 45+room non-congregate Hotel Shelter Program. Our clients in our programs include individuals experiencing various forms of crisis, including some of whom have substance abuse problems and/or mental illness. Samaritan House Shelter Services seek to provide the assistance clients need to regain their self-sufficiency. Shelter Resident Specialists (also known as Program Aides) are responsible for assuring delivery of excellent services, the security and safety of clients as well as safe environments including our properties, facilities and building during each assigned shift. Each Shelter Resident Specialist/Program Aide will follow a specified set of protocols to ensure all assigned tasks are completed throughout each shift. All Shelter Services employees regardless of role must have flexible schedules to support the 24/7 operations of the program- this includes Early Morning, Day, Afternoon, Evening, Swing and Grave Shifts. All Program Aides work in teams of two or more depending on shift and need.
Preferred Requirements include but are not limited to:
EDUCATION
- AA in Non-Profit Administration, Human Services or related field
- Minimum Education is GED or High School Diploma
EXPERIENCE – 1-2 years of experience in the following
- Working in a congregate or non-congregate residential facility- Shelter Experience
- Familiarity and experience working with dual-diagnosed individuals; mental health and or substance abuse issues.
- Knowledge, Experience and Commitment to housing and homeless issues is essential. Knowing how to navigate and support individuals in crisis or experiencing homelessness
For more information, please click here Program Aide, Shelter Services
Worker Resource Center
The department you are interested in has no openings at this time. Please take a look at the other openings or check in again soon!
We will post positions as they become available.
Ready to Apply?
Please submit an Employment Application to the address listed below. Alternatively, you can also email a copy of your cover letter, resume and employment application to [email protected]
Faxes should be sent to (650) 294 4336 and attention to the Vice President of Human Resources.
Samaritan House
Vice President of Human Resources
4031 Pacific Blvd.
San Mateo CA 94403
Samaritan House is an Equal Opportunity Employer