Samaritan House respects and protects your privacy. The Samaritan House web site does not collect personal information about its users without their knowledge. Samaritan House will never sell, rent, or share donor or subscriber personal information, collected online or offline, to other individuals or companies for their marketing or sales use. Our web site has security measures in place to protect all contact information, including names, addresses, e-mail addresses, and credit card information.

If a donor or subscriber chooses to provide information to Samaritan House via postal mail or via the Samaritan House web site, that information will be collected and owned by Samaritan House. When you make a donation, your name may be included in the Samaritan House Annual Report or other publications. If you do not wish to share your name, or you choose to make your donation anonymously, Samaritan House will honor your request and not publish your name.

You will receive an acknowledgment of your donation for your tax records. You may also receive periodic emails, invitations to events and other occasional postal mailings. If you have a preference for how you wish to be contacted, please let us know by calling 650-341-4081 or emailing us at [email protected]. If you do not wish to be contacted by us, simply unsubscribe from any electronic communications or contact us directly by calling 650-341-4081.

• Links: This web site contains links to other sites. Please be aware that Samaritan House is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
• Gift Donations: If you make a donation as a gift “in honor of” or “in memory” of someone on Samaritan House’s website, via mail or phone, we will keep the gift recipient’s information confidential the same way that we keep your information confidential.
• Changes to the Policy: Samaritan House periodically reviews and updates our policy for communicating with you via occasional email updates. We will post any updates about that policy on our website.

Samaritan House Refund Policy

Donations to Samaritan House are non-refundable. If you have made a transaction error in making your donation to Samaritan House, we will honor your request for a refund made within 15 business days. To request a refund, call 650-931-6216. Refunds are returned using the original method of payment, except cash donations will be returned via check. If you made your donation by credit card, your refund will be credited to that same credit card.

Samaritan House Web Policies

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will remain for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.